Careers

Positions Vacant

We currently have no vacancies in either store. 

Please note: As a part of our recruitment process, all offers will be subject to a successful national police background check. We require all applicants to either be citizens of Australia or hold a permanent residence visa.

Roles at The Currency Exchange
Our team is made up of our Travel Money Specialists and Head Office roles.

Travel Money Specialist
Position Background: You’ll be selling foreign exchange products to customers departing for exciting overseas destinations and purchasing foreign cash from overseas tourists. The successful candidate will demonstrate excellent customer service skills. You will need to be numerate, confident, computer literate and a good communicator with a friendly disposition.

Position Details: We offer a competitive base salary ($40,000 – $45,000 depending on experience) plus a generous bonus scheme. We operate a friendly and flexible environment and excellent conditions of employment. Full in-house training is provided – including in cash handling – which is an important part of this role.

Supervisor 
Travel Money Specialist plus supervisory duties

Operations Manager 
Operational and training responsibility for all locations

“Head Office” Roles (eg admin, operations, marketing, training etc)
Currently undertaken by the business owners.

All these positions can be full-time or part–time depending on business requirements.

Qualities we seek from applicants 
In line with our ongoing commitment to provide customer satisfaction, we continuously strive to deliver excellent service. Our strength rests with the quality of our products and our ability to provide our clients with exceptional sales assistance. This occurs both in our store and over the phone. You should have a passion and keen interest in overseas travel. This quality will need to shine through in the way in which you interact with our clients, helping them to make product selections which meet all their requirements. You should have a positive “can do” attitude, enabling you to achieve successful sales results. You will possess exceptional communication skills including a warm expressive personality, excellent presentation, be highly motivated and be prepared to take on a challenging workload. You will have proven results focus and understand the importance of sales, and thrive on success and customer interaction. With high level energy and personality plus you will promote the product, convert to sales and fully engage the customer.
To join our team you will have

  • Experience in providing customer service and selling skills 
  • Worked in a busy environment 
  • Effective communication skills 
  • Cash Handling Skills
  • Travelled overseas to several destinations
  • A head for numbers 

The responsibilities

  • Provide foreign exchange solutions to meet the customer needs
  • Achieve sales targets through up selling and cross selling
  • Exceptional cash handling
  • Provide excellent customer service that is consistent with our brand values
  • Store compliance including stock control, security awareness and store cleanliness

If you are keen to join a fun and passionate team and contribute to our success then we’d love to hear from you!

Locations 
Our Currency Exchanges are located in Brookvale (Warringah Mall) and in Wollongong (Wollongong Central) in NSW. All of our team live in the local area.